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Frequently Asked Questions

We strive to get new content uploaded as soon as possible based on a rollout calendar to ensure that you’re getting new material to keep on learning!

Student & Professionals Membership include a 100% money-back guarantee. If within 30 days of purchase you decide not to use our software and services, you may request a full refund. To obtain a refund, you will have to contact us, including the username, email address, and name on file for the account you wish to cancel. At that time, we will cancel your membership and refund your first monthly subscription fee.

We have a dedicated team that will respond to you within 24 hours to ensure that you have minimal downtime. Student & Professional accounts also have direct access to our member forum to get questions to your answers from fellow enrollees!

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Join our growing network of students today and gain access to a lifetime of resources to refine your video production skills.